The Challenge
A leading international bank faced critical hurdles in testing its Citrix-based applications. Manual testing was slow, error-prone, and required considerable human effort, delaying releases and risking customer-facing disruptions.
Testing Citrix posed unique difficulties:
- No object recognition in Citrix (screen is treated as an image)
- Difficulty locating and interacting with UI elements
- Stringent security policies, with no additional software allowed on Citrix machines
- Need for non-technical testers to contribute
- Requirement for seamless CI/CD integration
The bank needed a way to automate Citrix testing, without compromising security, usability, or flexibility.
Why AskUI?
The bank needed a vendor that could handle Citrix's image-based UI, which traditional tools couldn't automate. After exploring the market, they selected AskUI for three key reasons:
- Image-based Vision Agents overcame the lack of DOM or object recognition
- Security-compliant architecture required no local software on Citrix machines
- Low-code accessibility empowered both QA engineers and business users
Key Changes Post-Adoption
Since adopting AskUI, the bank achieved:
- 85% of Citrix testing automated, eliminating most manual QA steps
- Expanded coverage with routine regression testing now possible
- Faster releases, with integrated pipelines triggering automated checks
- More contributors to automation, thanks to the intuitive interface
- Cost and time savings, freeing QA teams to focus on higher-value tasks
Summary
AskUI helped this global bank transform its Citrix testing landscape by delivering secure, AI-powered test automation that fits Citrix, broader access to QA tools across departments, faster delivery with fewer bugs and bottlenecks, and long-term cost savings and scalable test infrastructure. AskUI turned what was once an "un-automatable" environment into a fully testable system, all while staying compliant, efficient, and future-ready.
