Mobile business workflow on a handheld device
    CASE STUDY · ENTERPRISE SOFTWARE

    130 automated tests (planning 150 regression tests).

    Zucchetti turned to AskUI to automate testing for their mobile application, overcoming limitations of traditional tools.

    The engagement

    What was automated, and what it returned.

    POS software ships to retailers who cannot afford a broken till. Regression coverage on canvas-rendered screens was the gate on how often the delivery team could release.

    75%Time saved
    130+ testsCoverage
    280%ROI
    CustomerZucchetti · Enterprise Software
    EnvironmentZucchetti turned to AskUI to automate testing for their mobile application, overcoming limitations of traditional tools.
    AskUI setupWith AskUI, Zucchetti accelerated their testing, improved coverage, and enhanced product stability, all supported by responsive Customer Support/Success and innovative automation features.
    Measured result130 automated tests (planning 150 regression tests)
    Lifecycle stageValidate
    ApproachVision-based automation across visible interfaces. No hooks into the application, no instrumentation.
    The company

    Who this is about.

    Zucchetti is one of Europe's largest business software providers, and its point-of-sale solutions run tills in retail and hospitality businesses across the continent. The software is canvas-rendered, which means classic test tooling finds no objects to hook into.

    Every release Zucchetti ships lands directly on tills that retailers depend on to trade. The delivery team's constraint was regression coverage on screens no selector could reach, at the release cadence its market expects.

    Discover how Zucchetti, a leading provider of business software solutions, leveraged AskUI to transform their mobile application testing and automation processes.

    In this customer interview, Kevin Schneider from Zucchetti shares his team's journey, the challenges they faced, and the tangible benefits they've realized with AskUI's AI-powered automation platform.

    Tangible Results

    • Manual Regression Testing: No longer required; process automated
    • Test Process Structure: Restructured, automated, more efficient
    • Customer Stability: Significantly improved, fewer critical issues
    • Reporting: More reports generated (e.g., Xray reports in Azure DevOps)
    • Automated Tests: 130 tests currently; planning 150 regression tests (previously 25-30 smoke tests)
    • Functional Validations: 250-300 (e.g., payments, bookings, inventory)
    • Code Base: ~6,000 lines (AskUI commands + TypeScript)

    Why Zucchetti Chose AskUI

    The main reason was that their software is a mobile application and runs on a .NET canvas element, traditional solutions with an id-based object recognition like Selenium simply didn't work in this context. Another important factor was that AskUI is a German company, which means short communication paths and easier collaboration.

    The Impact

    Zucchetti adopted AskUI to automate and improve the testing of their mobile application, which previously relied on manual, time-consuming processes. The main motivation was AskUI's unique ability to handle .NET canvas-based mobile apps, something traditional solutions struggled with. Since implementation, Zucchetti has seen faster test cycles, better coverage, and more stable releases. Customer Support/Success played a pivotal role in their positive experience, offering responsive and effective assistance. Today, Zucchetti runs hundreds of automated tests and has significantly restructured its quality assurance processes, leading to greater reliability and efficiency.

    Results as measured by the customer

    • 01130 automated tests (planning 150 regression tests)
    • 02250-300 functional validations
    • 03No longer required manual regression testing
    • 04Restructured, automated, more efficient test process
    • 05Significantly improved customer stability
    • 06More reports generated (e.g., Xray reports in Azure DevOps)
    • 07~6,000 lines of modularized test code
    “For me personally, a lot has changed. I no longer do manual regression testing – our entire test process has slowly been restructured. Stability for our customers has significantly improved. Critical issues occur less frequently.”
    Kevin Schneider, Zucchetti
    NEXT STEP

    Your screens look different? They always do.

    Every engagement starts with a scoped proof on your hardware, with exit criteria agreed in writing before we start.

    Scoped with you firstA short call about targets, scale and deployment.
    Terms agreed before the startScope and conversion terms in writing, up front.
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