Clinical workspace used for healthcare documentation
    CASE STUDY · HEALTHCARE & REHABILITATION

    70% time saved per patient episode.

    FICUS Health supports rehabilitation clinics with AI-powered documentation.

    The engagement

    What was automated, and what it returned.

    The product worked; the last metre did not. Staff were still moving results into legacy hospital systems by hand, which is where the hours went and where reimbursement was put at risk.

    70%Time saved
    CustomerFICUS Health · Healthcare & Rehabilitation
    EnvironmentFICUS Health supports rehabilitation clinics with AI-powered documentation.
    AskUI setupFICUS Health partnered with AskUI to automate the hand-off between its platform and hospital information systems.
    Measured result70% time saved per patient episode
    Lifecycle stageOperate
    ApproachVision-based automation across visible interfaces. No hooks into the application, no instrumentation.
    The company

    Who this is about.

    FICUS Health builds AI tools for clinical documentation: drafting discharge reports, extracting information from medical records, and supporting peer review for rehabilitation clinics. Their users are clinical staff whose hours are the scarcest resource in the building.

    The delivery problem sat at the last metre. Clinics valued the output, but staff still had to retype it into legacy hospital information systems that expose no API, hours per patient, on records reimbursement depends on. Automating that hand-off is the work: not writing the document, but operating the system it has to land in.

    The Challenge

    FICUS Health delivers AI tools that draft discharge reports, extract information from medical records, and support peer review. Clinics loved the accuracy but still needed staff to move data into their legacy hospital information systems (KIS). Manual copy-and-paste consumed hours per patient, introduced errors, and delayed reimbursement-critical documentation.

    Why AskUI

    The team needed a UI-level automation layer that could:

    • Work across a fragmented estate of on-premise hospital information systems
    • Respect strict data protection rules with no additional agents installed
    • Handle both German-language interfaces and bespoke shortcuts
    • Provide an auditable trail of exactly what was written back

    AskUI's Vision Agents recognized every UI element visually, performed human-like interactions, and required no APIs or code changes inside the hospital information system.

    Implementation

    Within six weeks, FICUS configured AskUI flows that:

    1. Launch the appropriate clinic application for a patient episode
    2. Navigate to the discharge module using keystrokes and visual anchors
    3. Paste structured documentation generated by FICUS Scribe and Doc Extract
    4. Verify fields against DRV rules using AskUI assertions

    Results

    • Up to 70% faster documentation cycles with zero manual re-entry
    • Consistent DRV-compliant reports delivered directly to the hospital information system
    • 12 hours of clinical time reclaimed weekly at the pilot site through these workflows alone
    • Automated peer-review reminders triggered inside the legacy workflow

    What's Next

    FICUS Health is extending the AskUI integration to additional clinics and exploring automated imports of historical cases. The company now treats AskUI as a standard module in every new deployment, ensuring customers receive end-to-end automation from consultation to discharge.

    Results as measured by the customer

    • 0170% time saved per patient episode
    • 020 manual copy-and-paste steps required for discharge reports
    • 03Real-time updates inside legacy hospital information systems
    • 04Clinical teams gain 12 extra hours per week for patient care
    • 05Implementation completed without changes to existing IT
    • 06User manuals auto-generated from recorded workflows for each clinic deployment
    NEXT STEP

    Your screens look different? They always do.

    Every engagement starts with a scoped proof on your hardware, with exit criteria agreed in writing before we start.

    Scoped with you firstA short call about targets, scale and deployment.
    Terms agreed before the startScope and conversion terms in writing, up front.
    Nothing leaves your perimeterOn-premise and air-gapped deployment. ISO 27001, GDPR.