About the customer
This customer is a major online gaming operator running web, mobile and desktop applications for a regulated, real-money audience. The name is withheld at the operator's request.
Their delivery rhythm is relentless: frequent UI updates across three platforms, each of which must behave identically, because an inconsistency a player finds costs both revenue and regulatory goodwill. The team was spending its cycles re-testing the same journeys on every platform instead of shipping.
The Challenge
A major online casino operator managing web, mobile, and desktop gaming apps struggled with slow testing cycles, inconsistent user experiences, and costly maintenance. AskUI's visual automation approach enabled them to enhance quality, speed, and coverage across all platforms.
Challenges included:
- Time-consuming manual testing processes
- Inconsistent user experiences across different platforms
- Difficulty in replicating complex betting scenarios
- Slow release cycles due to extensive regression testing
- High costs associated with maintaining separate test suites for each platform
The casino needed a robust automation solution that could work across all platforms, handle dynamic content, and adapt to frequent UI changes without constant script maintenance. Additionally, they required a system that could simulate real user interactions to ensure the authenticity of the gaming experience.
Why AskUI?
Faced with dynamic UIs, varied platforms, and strict quality/regulatory demands, the casino chose AskUI because of:
- Platform-agnostic AskUI agents: one set of scripts works across all OS types
- AI-powered visual detection: resilient to UI changes and dynamic content
- Low-code natural language test scripts: accessible to QA and non-dev staff
Key Changes Post-Adoption
Post roll-out results included:
- ✅ 95% test coverage across all game platforms
- ✅ 60% reduction in script maintenance time
- ✅ 40% faster deployment cycles
- ✅ Better detection of edge-case betting interactions
- ✅ Improved compliance through thorough multi-platform validation
Summary
AskUI's visual automation enabled this online casino to consolidate testing across platforms, reduce costs, and improve both game quality and release speed. The result is a scalable, low-code, AI-driven framework that ensures consistent, regulated, and seamless player experiences, and drives faster time-to-market for new games.
