AskUI
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    03 · Automation & remote support

    The signed SOP is the automation. No flowcharts, no step scripts.

    AskUI Operate is a computer-use agent that keeps distributed systems running and supportable in the field: the ERP, the CRM, the MES, the ticketing system, and the legacy tools that will never get an API. State the objective in plain language; the agent sees the screens the way your team does, and leaves a trace.

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    Row of operator consoles in a control room
    Objective · PO_8841

    Enter purchase order PO_8841 in the ERP and file the confirmation.

    Model: self-hosted ▾BOOKED · #58 112
    Run trace · PO_88411 of 14
    09:14:02 order header entered09:14:11 12 line items entered09:14:19 confirmation filed
    14 steps · 14 screenshotsView evidence

    Example run · AskUI Operate

    Assignment

    What it takes over

    The recurring screen work that keeps delivery, sales, and support teams late.

    Order entryA customer PO arrives as a PDF. The agent enters it in the ERP, line by line, and files the confirmation.
    System syncCRM and ERP disagree about the same customer. The agent reconciles them through the screens: no integration project.
    Quote follow-upOpen quotes chased when due, outcomes logged where sales actually looks.
    Remote supportTickets triaged, standard resolutions performed on the system in the field, the response drafted for a human to send.
    Control

    How your team runs it

    From the SOPA work instruction signed in AskUI Document is a procedure the agent can hold. Your SOP library is the automation backlog.
    From plain languageAn objective, stated the way you would brief a colleague: “Create a work order for line 3 and attach the shift report.”
    From codePython and TypeScript SDKs. pip install askui. One call that matters: act() with the objective.
    Roadmap

    Operations console: run history, dashboards, and scheduling exist in AskUI Desktop today; approvals, schedules that survive restarts, and exception routing to a human are the gap. Walkthrough to follow.

    Guardrails

    Trust is earned the way an employee earns it.

    TraceEvery run leaves a screenshot-per-step trace. What the agent did is never a matter of memory.
    ScopeAgents run under scoped accounts with the permissions your IT grants. On-premise or air-gapped, ISO 27001.
    Proof firstProcedures start in AskUI Validate and get promoted once the evidence accumulates. You do not hand an agent a production screen on day one.
    Row of operator consoles in a control room
    Operator consolesThird-party systems, worked through the screens.
    Industrial control panels with indicator lights
    Plant controlSupervised operation on the line.
    One platform

    The same agent, pointed at different work.

    01 · Test automationTest automation that sees the screen the way an operator does.

    Plain-language requirements run as tests on real screens. Every run files pass or fail, a screenshot per step, a trace.

    AskUI Validate
    02 · Work instructionsWork instructions and SOPs from a recording.

    Recordings and manuals become structured work instructions. A named reviewer signs, or it never ships.

    AskUI Document
    NEXT STEP

    Start with one procedure.

    Pilots run on your stack: one procedure, one team, exit criteria in writing. Pricing is scoped per engagement.

    Book a demoDownloads
    Scoped with you firstA short call about targets, scale and deployment.
    Terms agreed before the startScope and conversion terms in writing, up front.
    Nothing leaves your perimeterOn-premise and air-gapped deployment. ISO 27001, GDPR.