A claims processing desk with a policy administration screen and paper files

    Insurance

    Policy systems change slowly. The people using them do not.

    Claims desktops and policy administration suites are decades deep and heavily customised. The interface is the only stable contract, so that is what the agent uses.

    Where it works

    What the agent drives.
    Through the screen alone.

    Survives customisation · No vendor hooks needed · Cross-system work

    • Policy administration suites
    • Claims handling desktops
    • Broker and partner portals
    • Document and correspondence systems
    • Virtualised legacy applications

    Why is this so hard to automate?

    The problem

    Vendor automation hooks assume a stock configuration you do not have, which is why acceptance testing is manual and why the back office is a room of people re-keying between systems.

    So what does one agent change?

    How it works

    Agentic test automation
    for every release.

    Regression on the real system, evidence for every step, and the scale to run it all, every day.

    QA and UAT teams

    Regression.

    Acceptance runs against your configuration, not the vendor's reference build.

    Quality and compliance

    Evidence.

    Every run leaves a verdict, a screenshot and the agent's reasoning for each step, ready for review and audit.

    Test management

    Scale.

    Thousands of tests a day across variants, devices and releases, in CI, without a script to maintain.

    Insurance specs

    Enterprise apps
    ServiceNow, SAP, Siemens Teamcenter, Citrix and VDI: regression before every upgrade, and the same tests on a schedule in production.
    What the sector requires
    • Personal data stays inside your perimeter
    • Reproducible record of every automated action
    • ISO 27001 certified, GDPR compliant

    See it on your own insurance systems.
    Send us ten test cases.

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