The Challenge

A leading international bank faced significant hurdles in efficiently testing its critical Citrix-based applications. The manual testing process was time-consuming, error-prone, and required substantial human resources. The bank needed to automate testing of these applications to ensure faster delivery of updates, maintain high quality, and reduce the risk of errors impacting customer-facing services. However, automating Citrix applications posed unique challenges:

1. Lack of object recognition in Citrix environments, as the interface is essentially an image
2. Difficulty in identifying and interacting with elements on the screen
3. Stringent security requirements prohibiting installation of additional software on Citrix machines
4. Need for a solution that non-technical testers could use effectively
5. Requirement to integrate with existing CI/CD pipelines for continuous testing

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The Outcome

The Solution: AskUI’s Vision Agents for Intelligent AutomationAfter evaluating various options, the bank chose AskUI’s Vision Agents to revolutionize their Citrix application testing process. The key components of the solution included:

• Vision Agents for Automation: AskUI’s Vision Agents utilized advanced image recognition and AI capabilities to interact with Citrix applications, overcoming the challenge of lack of object recognition.
• Intuitive API: AskUI’s user-friendly API allowed both technical and non-technical team members to create and manage automated test cases without extensive coding knowledge.
• Cross-Platform Compatibility: The solution worked seamlessly across different operating systems and Citrix environments, enabling native automation of both web and desktop applications.
• CI/CD Integration: AskUI’s platform integrated smoothly with existing CI/CD tools, facilitating continuous testing and rapid feedback loops.
• Centralized Test Management: The platform provided a comprehensive dashboard for organizing, monitoring, and analyzing test results, enhancing visibility and control over the testing process.Impact: Enhanced Efficiency and Quality Assurance
• Automated 85% of Citrix Application Tests: The bank achieved a significant reduction in manual testing, automating 85% of tests for Citrix-based applications.
• Improved Test Coverage: Automation allowed for more comprehensive testing, including regression tests that were previously time-consuming to perform manually.
• Faster Release Cycles: The integration with CI/CD pipelines enabled continuous testing, reducing time-to-market for new features and updates.
• Enhanced Accuracy and Reliability: AskUI’s Vision Agents eliminated human errors and provided consistent results, improving overall software quality.
• Empowered Non-Technical Testers: The intuitive API allowed business analysts and non-technical team members to contribute to test automation efforts.
• Cost Savings: Reduction in manual testing efforts led to significant cost savings in terms of time and resources.

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